Conditions of Use
Welcome to Shooting Star Graphics®. shootingstagraphics.com provide their services to you subject to the following conditions. If you visit or shop at shootingstagraphics.com, you accept these conditions. Please read them carefully.
PRIVACY
Please review our Privacy Policy, which also governs your visit to shootingstagraphics.com, to understand our practices.
COPYRIGHT
All Web site design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software (including applets) and all other material on this Web site are copyrighted by Shooting Star Graphics, or their content and technology providers. ALL RIGHTS RESERVED.
Permission is granted to electronically copy and to print in hard copy portions of this Web site for the sole purpose of placing an order with shootingstagraphics.com or using this Web site as a shopping resource. Any other use of materials on this Web site--including reproduction for purposes other than those noted above, modification, distribution, or republication--without the prior written permission of Shooting Star Graphics is strictly prohibited.
RETURN POLICY
All goods sold are non-returnable. Please inspect your order immediately upon arrival.
REPLACEMENT OF GOODS
If you are not satisfied with your Shooting Star Graphics purchase, promptly request a replacement. To do this, please email our Customer Service Department at customerservice@shootingstargraphics.com. Please return the merchandise in its original condition upon delivery and contact us within 72 hours to request a replacement.
CANCELLATION POLICY
A cancellation fee of 50% will be imposed. There will be no refunds on shipping charges. Orders can only be cancelled if they have not yet been shipped.
MISSING ORDERS
We do not accept claims for missing orders until 15 days after you placed your order. If you have not received your order within this period, please contact us immediately to check on the status of your order. Standard Shipments arrive in about 7-10 working days. We do not Guarantee any shipments made to P O Box addresses. If you believe that delivery is severely overdue, please send our Customer Service Department an email at customerservice@shootingstargraphics.com. and we will take appropriate action. (Please include the Order Number).
DAMAGED GOODS
Damage is unlikely; but in any case, please check your order upon delivery and accept your purchase ONLY if the goods arrive in good condition. If the goods are damaged, do NOT accept delivery of the purchase and contact us immediately at customerservice@shootingstargraphics.com. A representative will resolve any problems regarding defective, damaged or incomplete shipments.
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